Frequently Asked Questions
Get in contact with us
payment
Shipping
General
Do l need to complete the payment before l receive my order?
Yes,you can pay in deposit and final payment. The final payment needs to be made before shipment
Which payment methods are accepted?
We only accept payments via Direct Bank Transfer.
Do you deliver to any address?
We ship to whichever address you fill in, you do not have to collect your orders at the border or harbor.
Are there additional costs?
Along with your original order, including transportation, some countries outside the EU also charge import duties. Be sure to check the rules in your country before ordering.
Do I have to pay extra for the added nozzles?
Each order we send out includes a free nozzle, with no additional cost.
Which different flavors and size are there to choose from?
Flavors:Original/Watermelon/Strawberry/Blueberry/Pineapple/Kiwi/Passion Fruit/Coconut/Customizable
Size: 640g/0.95L, 1364g/2.2L, 2200g/3.3L, 2852g/4.4L